1
Project cancellation
Clients may discontinue a project at any stage by notifying us in writing.
RefundsLast updated October 2026
Refunds & cancellations,explained clearly.
What happens if a project is cancelled, how payments already made are treated, and how concerns are resolved.
2
Non-refundable payments
Payments already made are generally non-refundable, to the extent permitted by applicable law, because they cover time, work, planning, and resources committed to the project.
3
Future payments
Future payments that have not become due under the agreed project terms will not automatically be charged upon cancellation.
4
Work completed
Work completed before cancellation will be assessed according to the agreed scope and payment terms.
5
Cancellation before work begins
Any refund request will be assessed based on the agreed terms, work undertaken, costs incurred, and applicable law.
6
Milestone payments
Payments and deliverables will follow the milestones agreed upon in the project proposal.
7
Third-party costs
Domain, hosting, software, and other third-party expenses may be non-refundable.
8
Scope changes
Additional features, pages, or revisions outside the agreed scope may incur extra charges.
9
Service concerns
If work does not meet the agreed requirements, clients may contact us to discuss an appropriate resolution.
10
Legal rights
Nothing in this policy removes any refund rights or remedies that cannot legally be excluded.
Questions about refunds or cancellations?
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